{
  "page": {
    "id": "jwr4tvqdgs47",
    "name": "Orb",
    "url": "https://status.withorb.com"
  },
  "status": {
    "indicator": "none",
    "description": "All Systems Operational"
  },
  "components": [{"status":"operational","name":"API","created_at":"2023-12-11T17:49:22.281Z","updated_at":"2023-12-14T18:44:40.927Z","position":1,"description":null,"showcase":false,"start_date":null,"id":"bdwmw99nwwgs","group_id":null,"page_id":"jwr4tvqdgs47","components":["6vlt7xmq4bz6","cvchhkgl9mtg","1qms3ypn5c70"]},{"status":"operational","name":"Ingest","created_at":"2023-09-15T14:26:59.330Z","updated_at":"2026-09-20T20:12:05.977Z","position":2,"description":"API-based event ingestion","showcase":true,"start_date":"2023-10-19T00:00:00.000Z","id":"d66rs13537rl","group_id":null,"page_id":"jwr4tvqdgs47"},{"status":"operational","name":"Real-time alerting","created_at":"2025-05-08T16:21:20.992Z","updated_at":"2026-09-20T20:12:06.055Z","position":3,"description":"Real-time usage, cost, and balance alerting, as well as top-ups and threshold invoicing\r\n\r\nhttps://docs.withorb.com/usage-alerting/overview","showcase":true,"start_date":"2025-03-01T00:00:00.000Z","id":"j1q0r5vvqtq6","group_id":null,"page_id":"jwr4tvqdgs47"},{"status":"operational","name":"Webhooks","created_at":"2023-09-26T00:07:24.766Z","updated_at":"2026-11-01T05:08:25.000Z","position":4,"description":"Real-time delivery of Webhook events","showcase":true,"start_date":"2023-10-19T00:00:00.000Z","id":"qnd84qlhzlfb","group_id":null,"page_id":"jwr4tvqdgs47"},{"status":"operational","name":"Invoicing","created_at":"2024-01-02T17:17:16.988Z","updated_at":"2026-09-20T20:12:06.104Z","position":5,"description":"Invoice issuing, charging, and syncing","showcase":true,"start_date":"2023-10-18T00:00:00.000Z","id":"09jmw9cl7zb7","group_id":null,"page_id":"jwr4tvqdgs47"}],
  "incidents": [{"name":"Elevated Analytics API Timeouts","status":"resolved","created_at":"2026-10-26T17:57:39.000Z","updated_at":"2026-10-27T22:31:41.782Z","monitoring_at":null,"resolved_at":"2026-10-26T17:57:39.000Z","impact":"none","shortlink":"https://stspg.io/zdpt696988z7","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-10-26T17:57:39.000Z","reminder_intervals":null,"id":"bkgbgbjwgy1y","page_id":"jwr4tvqdgs47","incident_updates":[{"status":"resolved","body":"An analytics vendor unexpectedly degraded, causing a brief increase in latency, which resulted in some requests timing out.","created_at":"2026-10-26T17:57:39.169Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-27T22:31:41.667Z","display_at":"2026-10-26T17:57:39.000Z","deliver_notifications":false,"tweet_id":null,"id":"ky6qb776bprg","incident_id":"bkgbgbjwgy1y","custom_tweet":null,"affected_components":[{"code":"1qms3ypn5c70","name":"API - Analytics","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Analytics","created_at":"2023-12-11T17:49:22.302Z","updated_at":"2026-11-06T08:22:44.000Z","position":3,"description":"Requests for subscription usage and cost data","showcase":true,"start_date":"2023-10-19T00:00:00.000Z","id":"1qms3ypn5c70","page_id":"jwr4tvqdgs47","group_id":"bdwmw99nwwgs"}]},{"name":"Elevated API latencies","status":"resolved","created_at":"2026-09-25T00:28:07.523Z","updated_at":"2026-09-25T03:56:54.181Z","monitoring_at":"2026-09-25T00:28:07.568Z","resolved_at":"2026-09-25T03:56:54.163Z","impact":"none","shortlink":"https://stspg.io/j9pqc9v09c9m","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-25T00:28:07.512Z","reminder_intervals":null,"id":"vj5g8gt59wnb","page_id":"jwr4tvqdgs47","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-09-25T03:56:54.163Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-25T03:56:54.163Z","display_at":"2026-09-25T03:56:54.163Z","deliver_notifications":true,"tweet_id":null,"id":"wzwlgxtdpw2d","incident_id":"vj5g8gt59wnb","custom_tweet":null,"affected_components":[{"code":"qnd84qlhzlfb","name":"Webhooks","old_status":"operational","new_status":"operational"},{"code":"6vlt7xmq4bz6","name":"API - Reads","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"We saw latency degradation for shared clusters between 12AM UTC to 12:15 AM UTC. This has subsided, but are monitoring for further impact. APIs have fully recovered.\n\nWe will provide a full RCA once it's available.","created_at":"2026-09-25T00:28:07.568Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-25T00:28:07.568Z","display_at":"2026-09-25T00:28:07.568Z","deliver_notifications":false,"tweet_id":null,"id":"zspsnc8wwpvy","incident_id":"vj5g8gt59wnb","custom_tweet":null,"affected_components":[{"code":"qnd84qlhzlfb","name":"Webhooks","old_status":"operational","new_status":"operational"},{"code":"6vlt7xmq4bz6","name":"API - Reads","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Reads","created_at":"2023-12-11T17:49:36.700Z","updated_at":"2026-09-25T00:25:20.000Z","position":1,"description":"All GET requests, excluding Analytics requests","showcase":true,"start_date":"2023-10-19T00:00:00.000Z","id":"6vlt7xmq4bz6","page_id":"jwr4tvqdgs47","group_id":"bdwmw99nwwgs"},{"status":"operational","name":"Webhooks","created_at":"2023-09-26T00:07:24.766Z","updated_at":"2026-11-01T05:08:25.000Z","position":4,"description":"Real-time delivery of Webhook events","showcase":true,"start_date":"2023-10-19T00:00:00.000Z","id":"qnd84qlhzlfb","page_id":"jwr4tvqdgs47","group_id":null}]},{"name":"Elevated latency","status":"resolved","created_at":"2026-09-24T18:47:31.202Z","updated_at":"2026-09-24T19:22:44.073Z","monitoring_at":"2026-09-24T18:47:31.325Z","resolved_at":"2026-09-24T19:22:44.057Z","impact":"minor","shortlink":"https://stspg.io/8gp17sy7sxqk","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-24T18:47:31.188Z","reminder_intervals":null,"id":"1jk2sk1634d7","page_id":"jwr4tvqdgs47","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-09-24T19:22:44.057Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-24T19:22:44.057Z","display_at":"2026-09-24T19:22:44.057Z","deliver_notifications":true,"tweet_id":null,"id":"bmlbdmtxylf0","incident_id":"1jk2sk1634d7","custom_tweet":null,"affected_components":[{"code":"6vlt7xmq4bz6","name":"API - Reads","old_status":"degraded_performance","new_status":"operational"},{"code":"cvchhkgl9mtg","name":"API - Writes","old_status":"degraded_performance","new_status":"operational"},{"code":"1qms3ypn5c70","name":"API - Analytics","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"We believe we've identified the configuration issue, and services are fully recovering.","created_at":"2026-09-24T19:05:49.045Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-24T19:05:49.045Z","display_at":"2026-09-24T19:05:49.045Z","deliver_notifications":true,"tweet_id":null,"id":"cpp75yr0tfhs","incident_id":"1jk2sk1634d7","custom_tweet":null,"affected_components":[{"code":"6vlt7xmq4bz6","name":"API - Reads","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"cvchhkgl9mtg","name":"API - Writes","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"1qms3ypn5c70","name":"API - Analytics","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"monitoring","body":"API errors have recovered; we're still working on root causing increased queueing and query latency.","created_at":"2026-09-24T19:04:01.167Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-24T19:04:01.167Z","display_at":"2026-09-24T19:04:01.167Z","deliver_notifications":true,"tweet_id":null,"id":"25xs396gwg04","incident_id":"1jk2sk1634d7","custom_tweet":null,"affected_components":[{"code":"6vlt7xmq4bz6","name":"API - Reads","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"cvchhkgl9mtg","name":"API - Writes","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"1qms3ypn5c70","name":"API - Analytics","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"monitoring","body":"We are continuing to investigate read API failures and latency; write APIs have recovered.","created_at":"2026-09-24T18:58:43.918Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-24T18:58:43.918Z","display_at":"2026-09-24T18:58:43.918Z","deliver_notifications":true,"tweet_id":null,"id":"2bjdfw4v9wxn","incident_id":"1jk2sk1634d7","custom_tweet":null,"affected_components":[{"code":"6vlt7xmq4bz6","name":"API - Reads","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"cvchhkgl9mtg","name":"API - Writes","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"1qms3ypn5c70","name":"API - Analytics","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"monitoring","body":"We're looking into elevated latencies and partial errors on the API. Looking into root cause.","created_at":"2026-09-24T18:47:31.325Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-24T18:47:31.325Z","display_at":"2026-09-24T18:47:31.325Z","deliver_notifications":true,"tweet_id":null,"id":"3wqf0xmn59p2","incident_id":"1jk2sk1634d7","custom_tweet":null,"affected_components":[{"code":"6vlt7xmq4bz6","name":"API - Reads","old_status":"operational","new_status":"degraded_performance"},{"code":"cvchhkgl9mtg","name":"API - Writes","old_status":"operational","new_status":"degraded_performance"},{"code":"1qms3ypn5c70","name":"API - Analytics","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Reads","created_at":"2023-12-11T17:49:36.700Z","updated_at":"2026-09-25T00:25:20.000Z","position":1,"description":"All GET requests, excluding Analytics requests","showcase":true,"start_date":"2023-10-19T00:00:00.000Z","id":"6vlt7xmq4bz6","page_id":"jwr4tvqdgs47","group_id":"bdwmw99nwwgs"},{"status":"operational","name":"Writes","created_at":"2023-12-11T17:49:50.094Z","updated_at":"2026-09-24T19:22:44.016Z","position":2,"description":"All POST, PUT, PATCH, and DELETE requests","showcase":true,"start_date":"2023-10-19T00:00:00.000Z","id":"cvchhkgl9mtg","page_id":"jwr4tvqdgs47","group_id":"bdwmw99nwwgs"},{"status":"operational","name":"Analytics","created_at":"2023-12-11T17:49:22.302Z","updated_at":"2026-11-06T08:22:44.000Z","position":3,"description":"Requests for subscription usage and cost data","showcase":true,"start_date":"2023-10-19T00:00:00.000Z","id":"1qms3ypn5c70","page_id":"jwr4tvqdgs47","group_id":"bdwmw99nwwgs"}]},{"name":"Scheduled maintenance on 9/20/26","status":"completed","created_at":"2026-09-16T07:34:37.351Z","updated_at":"2026-09-20T20:12:06.206Z","monitoring_at":null,"resolved_at":"2026-09-20T20:12:06.166Z","impact":"maintenance","shortlink":"https://stspg.io/n26z4y01f5rc","scheduled_for":"2026-09-20T18:00:00.000Z","scheduled_until":"2026-09-20T21:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-09-20T17:00:09.997Z","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-09-16T07:34:37.331Z","reminder_intervals":null,"id":"g1xq0prcllsl","page_id":"jwr4tvqdgs47","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-09-20T20:12:06.166Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-20T20:12:06.166Z","display_at":"2026-09-20T20:12:06.166Z","deliver_notifications":true,"tweet_id":null,"id":"75x24t98hcnk","incident_id":"g1xq0prcllsl","custom_tweet":null,"affected_components":[{"code":"d66rs13537rl","name":"Ingest","old_status":"under_maintenance","new_status":"operational"},{"code":"qnd84qlhzlfb","name":"Webhooks","old_status":"under_maintenance","new_status":"operational"},{"code":"6vlt7xmq4bz6","name":"API - Reads","old_status":"under_maintenance","new_status":"operational"},{"code":"cvchhkgl9mtg","name":"API - Writes","old_status":"under_maintenance","new_status":"operational"},{"code":"1qms3ypn5c70","name":"API - Analytics","old_status":"under_maintenance","new_status":"operational"},{"code":"09jmw9cl7zb7","name":"Invoicing","old_status":"under_maintenance","new_status":"operational"},{"code":"j1q0r5vvqtq6","name":"Real-time alerting","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-09-20T18:00:10.153Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-20T18:00:10.153Z","display_at":"2026-09-20T18:00:10.153Z","deliver_notifications":true,"tweet_id":null,"id":"fpdkrxvczj4c","incident_id":"g1xq0prcllsl","custom_tweet":null,"affected_components":[{"code":"d66rs13537rl","name":"Ingest","old_status":"operational","new_status":"under_maintenance"},{"code":"qnd84qlhzlfb","name":"Webhooks","old_status":"operational","new_status":"under_maintenance"},{"code":"6vlt7xmq4bz6","name":"API - Reads","old_status":"operational","new_status":"under_maintenance"},{"code":"cvchhkgl9mtg","name":"API - Writes","old_status":"operational","new_status":"under_maintenance"},{"code":"1qms3ypn5c70","name":"API - Analytics","old_status":"operational","new_status":"under_maintenance"},{"code":"09jmw9cl7zb7","name":"Invoicing","old_status":"operational","new_status":"under_maintenance"},{"code":"j1q0r5vvqtq6","name":"Real-time alerting","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-09-20T17:00:09.515Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-20T17:00:09.515Z","display_at":"2026-09-20T17:00:09.515Z","deliver_notifications":true,"tweet_id":null,"id":"37hvrntm6r5p","incident_id":"g1xq0prcllsl","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"The Orb system will have a scheduled maintenance window on 09/20/2026 from 18:00 UTC to 21:00 UTC.\n\nActual service interruption during this window is expected to take approximately 5 minutes.\n\nThe following workflows may be impacted:\n- Requests to our public API, including event ingestion, may incur higher error rates\n- Alerting and webhook delivery pipelines may be delayed\n- Dashboard may incur higher error rates\n- Immediate invoice issuance may be delayed\n\nEvent ingestion via S3 syncs or the streaming aggregation pipeline are not expected to be affected.","created_at":"2026-09-16T07:34:37.462Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-16T21:07:35.032Z","display_at":"2026-09-16T07:34:37.462Z","deliver_notifications":true,"tweet_id":null,"id":"t8kt3bwt387f","incident_id":"g1xq0prcllsl","custom_tweet":null,"affected_components":[{"code":"d66rs13537rl","name":"Ingest","old_status":"operational","new_status":"operational"},{"code":"qnd84qlhzlfb","name":"Webhooks","old_status":"operational","new_status":"operational"},{"code":"6vlt7xmq4bz6","name":"API - Reads","old_status":"operational","new_status":"operational"},{"code":"cvchhkgl9mtg","name":"API - Writes","old_status":"operational","new_status":"operational"},{"code":"1qms3ypn5c70","name":"API - Analytics","old_status":"operational","new_status":"operational"},{"code":"09jmw9cl7zb7","name":"Invoicing","old_status":"operational","new_status":"operational"},{"code":"j1q0r5vvqtq6","name":"Real-time alerting","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Reads","created_at":"2023-12-11T17:49:36.700Z","updated_at":"2026-09-25T00:25:20.000Z","position":1,"description":"All GET requests, excluding Analytics requests","showcase":true,"start_date":"2023-10-19T00:00:00.000Z","id":"6vlt7xmq4bz6","page_id":"jwr4tvqdgs47","group_id":"bdwmw99nwwgs"},{"status":"operational","name":"Ingest","created_at":"2023-09-15T14:26:59.330Z","updated_at":"2026-09-20T20:12:05.977Z","position":2,"description":"API-based event ingestion","showcase":true,"start_date":"2023-10-19T00:00:00.000Z","id":"d66rs13537rl","page_id":"jwr4tvqdgs47","group_id":null},{"status":"operational","name":"Writes","created_at":"2023-12-11T17:49:50.094Z","updated_at":"2026-09-24T19:22:44.016Z","position":2,"description":"All POST, PUT, PATCH, and DELETE requests","showcase":true,"start_date":"2023-10-19T00:00:00.000Z","id":"cvchhkgl9mtg","page_id":"jwr4tvqdgs47","group_id":"bdwmw99nwwgs"},{"status":"operational","name":"Analytics","created_at":"2023-12-11T17:49:22.302Z","updated_at":"2026-11-06T08:22:44.000Z","position":3,"description":"Requests for subscription usage and cost data","showcase":true,"start_date":"2023-10-19T00:00:00.000Z","id":"1qms3ypn5c70","page_id":"jwr4tvqdgs47","group_id":"bdwmw99nwwgs"},{"status":"operational","name":"Real-time alerting","created_at":"2025-05-08T16:21:20.992Z","updated_at":"2026-09-20T20:12:06.055Z","position":3,"description":"Real-time usage, cost, and balance alerting, as well as top-ups and threshold invoicing\r\n\r\nhttps://docs.withorb.com/usage-alerting/overview","showcase":true,"start_date":"2025-03-01T00:00:00.000Z","id":"j1q0r5vvqtq6","page_id":"jwr4tvqdgs47","group_id":null},{"status":"operational","name":"Webhooks","created_at":"2023-09-26T00:07:24.766Z","updated_at":"2026-11-01T05:08:25.000Z","position":4,"description":"Real-time delivery of Webhook events","showcase":true,"start_date":"2023-10-19T00:00:00.000Z","id":"qnd84qlhzlfb","page_id":"jwr4tvqdgs47","group_id":null},{"status":"operational","name":"Invoicing","created_at":"2024-01-02T17:17:16.988Z","updated_at":"2026-09-20T20:12:06.104Z","position":5,"description":"Invoice issuing, charging, and syncing","showcase":true,"start_date":"2023-10-18T00:00:00.000Z","id":"09jmw9cl7zb7","page_id":"jwr4tvqdgs47","group_id":null}]},{"name":"Dashboard loading errors for reporting-related surfaces","status":"resolved","created_at":"2026-09-16T18:09:10.281Z","updated_at":"2026-09-17T16:02:45.341Z","monitoring_at":null,"resolved_at":"2026-09-17T16:02:45.325Z","impact":"minor","shortlink":"https://stspg.io/b6hzqx96ggtw","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"minor","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-16T18:09:10.274Z","reminder_intervals":null,"id":"qy9s21jwswxs","page_id":"jwr4tvqdgs47","incident_updates":[{"status":"resolved","body":"This was resolved as of 09-16 20:39 UTC.","created_at":"2026-09-17T16:02:45.325Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-17T16:02:45.325Z","display_at":"2026-09-17T16:02:45.325Z","deliver_notifications":false,"tweet_id":null,"id":"f2bglv4t7qxk","incident_id":"qy9s21jwswxs","custom_tweet":null,"affected_components":null},{"status":"identified","body":"We've identified an issue loading reporting data in the Orb dashboard. We've identified a root cause, and are working to restore functionality.\n\nAPIs and other services are unaffected.","created_at":"2026-09-16T18:09:10.322Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-16T18:09:10.322Z","display_at":"2026-09-16T18:09:10.322Z","deliver_notifications":false,"tweet_id":null,"id":"r36n6q3mpjyp","incident_id":"qy9s21jwswxs","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Delays for usage-based invoices","status":"resolved","created_at":"2026-09-01T20:48:32.369Z","updated_at":"2026-09-02T00:56:06.344Z","monitoring_at":"2026-09-01T23:37:31.151Z","resolved_at":"2026-09-02T00:56:06.327Z","impact":"minor","shortlink":"https://stspg.io/z95jdqxj7wfh","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-01T20:48:32.361Z","reminder_intervals":null,"id":"k1ts8xfx6r1g","page_id":"jwr4tvqdgs47","incident_updates":[{"status":"resolved","body":"Usage based invoicing is fully functioning and we are working through the full backlog as expected.","created_at":"2026-09-02T00:56:06.327Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-02T00:56:06.327Z","display_at":"2026-09-02T00:56:06.327Z","deliver_notifications":false,"tweet_id":null,"id":"9c9rrwv6c7xj","incident_id":"k1ts8xfx6r1g","custom_tweet":null,"affected_components":[{"code":"09jmw9cl7zb7","name":"Invoicing","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"A fix has been implemented and we are monitoring the results.","created_at":"2026-09-01T23:37:31.151Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-01T23:37:31.151Z","display_at":"2026-09-01T23:37:31.151Z","deliver_notifications":false,"tweet_id":null,"id":"2h9chjxpt4qj","incident_id":"k1ts8xfx6r1g","custom_tweet":null,"affected_components":[{"code":"09jmw9cl7zb7","name":"Invoicing","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"identified","body":"We've identified a delay affecting issuance of usage-based invoices. We're investigating. Data is not impacted, and fixed-fee invoices are not impacted - we expect all invoices to be issued once this incident is resolved.","created_at":"2026-09-01T20:48:32.438Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-01T20:48:32.438Z","display_at":"2026-09-01T20:48:32.438Z","deliver_notifications":false,"tweet_id":null,"id":"h9nrjrf9nppy","incident_id":"k1ts8xfx6r1g","custom_tweet":null,"affected_components":[{"code":"09jmw9cl7zb7","name":"Invoicing","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Invoicing","created_at":"2024-01-02T17:17:16.988Z","updated_at":"2026-09-20T20:12:06.104Z","position":5,"description":"Invoice issuing, charging, and syncing","showcase":true,"start_date":"2023-10-18T00:00:00.000Z","id":"09jmw9cl7zb7","page_id":"jwr4tvqdgs47","group_id":null}]},{"name":"Increase rate of API errors","status":"resolved","created_at":"2026-07-27T19:51:49.093Z","updated_at":"2026-07-27T20:26:46.662Z","monitoring_at":"2026-07-27T19:55:30.023Z","resolved_at":"2026-07-27T20:26:46.649Z","impact":"critical","shortlink":"https://stspg.io/brwjppwhb209","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-07-27T19:51:49.080Z","reminder_intervals":null,"id":"ybspf8w7hgtv","page_id":"jwr4tvqdgs47","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-07-27T20:26:46.649Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-27T20:26:46.649Z","display_at":"2026-07-27T20:26:46.649Z","deliver_notifications":true,"tweet_id":null,"id":"vpty94m1v0ds","incident_id":"ybspf8w7hgtv","custom_tweet":null,"affected_components":[{"code":"6vlt7xmq4bz6","name":"API - Reads","old_status":"partial_outage","new_status":"operational"},{"code":"cvchhkgl9mtg","name":"API - Writes","old_status":"partial_outage","new_status":"operational"},{"code":"1qms3ypn5c70","name":"API - Analytics","old_status":"partial_outage","new_status":"operational"}]},{"status":"monitoring","body":"Primary impact was between 19:43 and 19:50 UTC (with partial/intermittent recovery in between those times as well). We will resolve this status page incident within the next hour once we confirm there are no remaining issues.","created_at":"2026-07-27T20:03:08.402Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-27T20:03:44.558Z","display_at":"2026-07-27T20:03:08.000Z","deliver_notifications":true,"tweet_id":null,"id":"15y1qtbx6tc9","incident_id":"ybspf8w7hgtv","custom_tweet":null,"affected_components":[{"code":"6vlt7xmq4bz6","name":"API - Reads","old_status":"partial_outage","new_status":"partial_outage"},{"code":"cvchhkgl9mtg","name":"API - Writes","old_status":"partial_outage","new_status":"partial_outage"},{"code":"1qms3ypn5c70","name":"API - Analytics","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"monitoring","body":"A fix has been implemented and we are monitoring the results.","created_at":"2026-07-27T19:55:30.023Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-27T19:55:30.023Z","display_at":"2026-07-27T19:55:30.023Z","deliver_notifications":true,"tweet_id":null,"id":"4mxh5dhyzlyn","incident_id":"ybspf8w7hgtv","custom_tweet":null,"affected_components":[{"code":"6vlt7xmq4bz6","name":"API - Reads","old_status":"partial_outage","new_status":"partial_outage"},{"code":"cvchhkgl9mtg","name":"API - Writes","old_status":"partial_outage","new_status":"partial_outage"},{"code":"1qms3ypn5c70","name":"API - Analytics","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"We are currently investigating this issue.","created_at":"2026-07-27T19:51:49.198Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-27T19:51:49.198Z","display_at":"2026-07-27T19:51:49.198Z","deliver_notifications":true,"tweet_id":null,"id":"76g695vsg1jm","incident_id":"ybspf8w7hgtv","custom_tweet":null,"affected_components":[{"code":"6vlt7xmq4bz6","name":"API - Reads","old_status":"major_outage","new_status":"partial_outage"},{"code":"cvchhkgl9mtg","name":"API - Writes","old_status":"major_outage","new_status":"partial_outage"},{"code":"1qms3ypn5c70","name":"API - Analytics","old_status":"major_outage","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Reads","created_at":"2023-12-11T17:49:36.700Z","updated_at":"2026-09-25T00:25:20.000Z","position":1,"description":"All GET requests, excluding Analytics requests","showcase":true,"start_date":"2023-10-19T00:00:00.000Z","id":"6vlt7xmq4bz6","page_id":"jwr4tvqdgs47","group_id":"bdwmw99nwwgs"},{"status":"operational","name":"Writes","created_at":"2023-12-11T17:49:50.094Z","updated_at":"2026-09-24T19:22:44.016Z","position":2,"description":"All POST, PUT, PATCH, and DELETE requests","showcase":true,"start_date":"2023-10-19T00:00:00.000Z","id":"cvchhkgl9mtg","page_id":"jwr4tvqdgs47","group_id":"bdwmw99nwwgs"},{"status":"operational","name":"Analytics","created_at":"2023-12-11T17:49:22.302Z","updated_at":"2026-11-06T08:22:44.000Z","position":3,"description":"Requests for subscription usage and cost data","showcase":true,"start_date":"2023-10-19T00:00:00.000Z","id":"1qms3ypn5c70","page_id":"jwr4tvqdgs47","group_id":"bdwmw99nwwgs"}]},{"name":"Elevated API latencies, now resolved","status":"resolved","created_at":"2026-07-23T08:00:00.000Z","updated_at":"2026-07-23T14:51:55.763Z","monitoring_at":null,"resolved_at":"2026-07-23T08:00:00.000Z","impact":"minor","shortlink":"https://stspg.io/znjr4dyrrg2s","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"minor","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-07-23T14:51:36.735Z","reminder_intervals":null,"id":"791nnf5bhsq0","page_id":"jwr4tvqdgs47","incident_updates":[{"status":"resolved","body":"Customers may have experienced elevated API latencies from ~08:00–09:00Z and ~13:05–13:45Z, with some mild degradation in the timeframe in between. We've identified and mitigated the problematic underlying resource contention, and will continue to monitor.\n\nNote that this did not affect ingestion, and did not cause server-side timeouts for the vast majority of customers, but may have caused client-side timeouts.","created_at":"2026-07-23T14:51:36.793Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-23T14:51:36.793Z","display_at":"2026-07-23T08:00:00.000Z","deliver_notifications":false,"tweet_id":null,"id":"1j5f8q7z4n73","incident_id":"791nnf5bhsq0","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Asynchronous workloads degradation","status":"resolved","created_at":"2026-07-10T17:11:20.000Z","updated_at":"2026-07-10T18:37:14.040Z","monitoring_at":"2026-07-10T17:26:22.701Z","resolved_at":"2026-07-10T18:37:14.023Z","impact":"major","shortlink":"https://stspg.io/k70m45p55n4j","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-07-10T17:11:20.000Z","reminder_intervals":null,"id":"d9hl6ps9jx0s","page_id":"jwr4tvqdgs47","incident_updates":[{"status":"resolved","body":"This incident has been resolved. For customers who faced any impact because of erroneous flag evaluations, we are working directly with them on remediation and next steps.","created_at":"2026-07-10T18:37:14.023Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-10T18:37:14.023Z","display_at":"2026-07-10T18:37:14.023Z","deliver_notifications":true,"tweet_id":null,"id":"jzrdq82rhhbn","incident_id":"d9hl6ps9jx0s","custom_tweet":null,"affected_components":[{"code":"qnd84qlhzlfb","name":"Webhooks","old_status":"partial_outage","new_status":"operational"},{"code":"j1q0r5vvqtq6","name":"Real-time alerting","old_status":"partial_outage","new_status":"operational"}]},{"status":"monitoring","body":"We are continuing to monitor for any further issues.","created_at":"2026-07-10T17:43:45.704Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-10T17:43:45.704Z","display_at":"2026-07-10T17:43:45.704Z","deliver_notifications":false,"tweet_id":null,"id":"kzdsz21ftd1q","incident_id":"d9hl6ps9jx0s","custom_tweet":null,"affected_components":[{"code":"qnd84qlhzlfb","name":"Webhooks","old_status":"partial_outage","new_status":"partial_outage"},{"code":"j1q0r5vvqtq6","name":"Real-time alerting","old_status":"operational","new_status":"partial_outage"}]},{"status":"monitoring","body":"We're continuing to see recovery as we drain our backlog. We apologize for the issue.","created_at":"2026-07-10T17:43:28.347Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-10T17:43:28.347Z","display_at":"2026-07-10T17:43:28.347Z","deliver_notifications":false,"tweet_id":null,"id":"zzvknbhqtlj6","incident_id":"d9hl6ps9jx0s","custom_tweet":null,"affected_components":[{"code":"qnd84qlhzlfb","name":"Webhooks","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"monitoring","body":"We're seeing recovery in these workloads. Although delayed, we do not expect any lost alerts or webhooks from this incident. We'll continue to update.","created_at":"2026-07-10T17:26:22.701Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-10T17:26:22.701Z","display_at":"2026-07-10T17:26:22.701Z","deliver_notifications":true,"tweet_id":null,"id":"mcb6dgynz4nm","incident_id":"d9hl6ps9jx0s","custom_tweet":null,"affected_components":[{"code":"qnd84qlhzlfb","name":"Webhooks","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"identified","body":"We are continuing to work on a fix for this issue.","created_at":"2026-07-10T17:13:54.043Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-10T17:13:54.043Z","display_at":"2026-07-10T17:13:54.043Z","deliver_notifications":true,"tweet_id":null,"id":"1d7d1hhft6pq","incident_id":"d9hl6ps9jx0s","custom_tweet":null,"affected_components":[{"code":"qnd84qlhzlfb","name":"Webhooks","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"identified","body":"We have identified an issue in asynchronous workloads, including webhook delivery, due to issues with an underlying feature flag provider. We're investigating and working to resolve.\n\nThis may also be affecting a small number of API endpoint behavior with limited rollout, as they depend on our feature flagging infrastructure.","created_at":"2026-07-10T17:11:20.711Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-10T17:13:44.778Z","display_at":"2026-07-10T17:11:20.000Z","deliver_notifications":false,"tweet_id":null,"id":"m7qcw73xk217","incident_id":"d9hl6ps9jx0s","custom_tweet":null,"affected_components":[{"code":"qnd84qlhzlfb","name":"Webhooks","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Real-time alerting","created_at":"2025-05-08T16:21:20.992Z","updated_at":"2026-09-20T20:12:06.055Z","position":3,"description":"Real-time usage, cost, and balance alerting, as well as top-ups and threshold invoicing\r\n\r\nhttps://docs.withorb.com/usage-alerting/overview","showcase":true,"start_date":"2025-03-01T00:00:00.000Z","id":"j1q0r5vvqtq6","page_id":"jwr4tvqdgs47","group_id":null},{"status":"operational","name":"Webhooks","created_at":"2023-09-26T00:07:24.766Z","updated_at":"2026-11-01T05:08:25.000Z","position":4,"description":"Real-time delivery of Webhook events","showcase":true,"start_date":"2023-10-19T00:00:00.000Z","id":"qnd84qlhzlfb","page_id":"jwr4tvqdgs47","group_id":null}]},{"name":"Transient errors across API endpoints due to database failover","status":"resolved","created_at":"2026-07-02T07:30:00.000Z","updated_at":"2026-07-02T07:34:39.536Z","monitoring_at":null,"resolved_at":"2026-07-02T07:30:00.000Z","impact":"minor","shortlink":"https://stspg.io/h483ptrgqrb0","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"minor","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-07-02T07:34:33.459Z","reminder_intervals":null,"id":"3jlvw1df5c6k","page_id":"jwr4tvqdgs47","incident_updates":[{"status":"resolved","body":"We observed a brief (\u003c 1 minute) period of API errors due to a database failover.","created_at":"2026-07-02T07:34:33.503Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-02T07:34:33.503Z","display_at":"2026-07-02T07:30:00.000Z","deliver_notifications":false,"tweet_id":null,"id":"5pftys86sbhr","incident_id":"3jlvw1df5c6k","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]}]
}