All Systems Operational

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This page reflects incidents and uptime for the Orb service. Note that historical uptime measures do not reflect measurements for dedicated enterprise customers with isolated provisioning.

Uptime over the past 90 days. View historical uptime.
API Operational
Reads Operational
Writes Operational
Analytics Operational
Ingest Operational
Real-time alerting Operational
Webhooks Operational
Invoicing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 26, 2026

No incidents reported today.

Sep 25, 2026

Elevated API latencies
Resolved - This incident has been resolved.
Sep 25, 03:56 UTC
Monitoring - We saw latency degradation for shared clusters between 12AM UTC to 12:15 AM UTC. This has subsided, but are monitoring for further impact. APIs have fully recovered.

We will provide a full RCA once it's available.
Sep 25, 00:28 UTC

Sep 24, 2026

Elevated latency
Resolved - This incident has been resolved.
Sep 24, 19:22 UTC
Update - We believe we've identified the configuration issue, and services are fully recovering.
Sep 24, 19:05 UTC
Update - API errors have recovered; we're still working on root causing increased queueing and query latency.
Sep 24, 19:04 UTC
Update - We are continuing to investigate read API failures and latency; write APIs have recovered.
Sep 24, 18:58 UTC
Monitoring - We're looking into elevated latencies and partial errors on the API. Looking into root cause.
Sep 24, 18:47 UTC

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

Scheduled maintenance on 9/20/26
Completed - The scheduled maintenance has been completed.
Sep 20, 20:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 18:00 UTC
Scheduled - The Orb system will have a scheduled maintenance window on 09/20/2026 from 18:00 UTC to 21:00 UTC.

Actual service interruption during this window is expected to take approximately 5 minutes.

The following workflows may be impacted:
- Requests to our public API, including event ingestion, may incur higher error rates
- Alerting and webhook delivery pipelines may be delayed
- Dashboard may incur higher error rates
- Immediate invoice issuance may be delayed

Event ingestion via S3 syncs or the streaming aggregation pipeline are not expected to be affected.
Sep 16, 07:34 UTC

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

Dashboard loading errors for reporting-related surfaces
Resolved - This was resolved as of 09-16 20:39 UTC.
Sep 17, 16:02 UTC
Identified - We've identified an issue loading reporting data in the Orb dashboard. We've identified a root cause, and are working to restore functionality.

APIs and other services are unaffected.
Sep 16, 18:09 UTC

Sep 16, 2026

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

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