Monitoring - We've identified a failure mode tied to a degenerate workload that degrades query performance for one of our usage datastores. A temporary resolution has been put in place to ensure system stability, our oncall team will continue to monitor the error rates for the API and adjust workloads as needed to ensure API availability.
May 16, 2025 - 09:42 UTC
May 16, 2025 - 09:42 UTC
Investigating - We are experiencing periods of elevated API response times specifically on read and analytics requests. Our oncall team is currently investigating. Event ingestion, invoice finalization, and write requests are unaffected.
May 16, 2025 - 08:51 UTC
May 16, 2025 - 08:51 UTC
About This Site
This page reflects incidents and uptime for the Orb service. Note that historical uptime measures do not reflect measurements for dedicated enterprise customers with isolated provisioning.
API
Operational
Reads
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Operational
Writes
?
Operational
Analytics
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Operational
Ingest
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Operational
Real-time alerting
?
Operational
Webhooks
?
Operational
Invoicing
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.